Question 1

Why book direct instead of booking platforms?

Accepted Answer

KeyGo apartments are listed on Sutochno, Avito, Booking.com, and 10+ platforms. Book here and skip the service fees — typically 15-20% less.

search → book → code → check in

Question 2

Is KeyGo legit?

Accepted Answer

KeyGo has been operating since 2023, managing 250+ apartments across Yerevan and Moscow. We have 4,000+ reviews across platforms (4.8 rating), coverage in Forbes, RBK, and VC.RU, and listings on 10+ booking platforms.

Question 3

What is Keygo?

Accepted Answer

Keygo is more than a short-term rental service. We are a managed hotel network of apartments where every unit meets the same standards, and guests get a full digital experience. We combine the convenience of home with hotel-level service — scaling quality through technology and operations, not buildings.

Question 4

What's included in the apartment — can I cook, do laundry, live like home?

Accepted Answer

Every apartment has a fully equipped kitchen (dishes, stove, fridge, microwave, kettle, coffee machine), washing machine, hair dryer, fast Wi-Fi, quality bedding, toiletries, natural cosmetics from local brands, and even tea and coffee. You can cook, do laundry, work, and live as if at home — but with hotel-level service.

Question 5

How do you guarantee cleanliness and safety — who controls quality?

Accepted Answer

We are responsible for quality ourselves. Every apartment undergoes a technical inspection, deep cleaning, and standard equipping with 50 items. Cleaning is scheduled with photo documentation. All processes run through our software, all requests are tracked in the system. We are not an aggregator — we are a management company, and we are personally responsible for every apartment.

Question 6

Are the apartments suitable for families or groups — do you have two-bedroom options?

Accepted Answer

We have studios, one-bedroom, and two-bedroom apartments — designed for families, business trips, and groups of up to 4. All properties meet our standards: location, transport, comfort, and safety.

Question 7

How do you provide hotel service without a reception desk?

Accepted Answer

Through a digital path. Guests get access right after booking, check-in instructions, a step-by-step guide to the apartment and city, keyless 24/7 entry, and messenger support. If something breaks — we handle it ourselves, without calling the owner. It's hotel service without a reception: convenient, fast, no extra steps.

Question 8

How long can I book a KeyGo apartment for?

Accepted Answer

From one night to several months. We have flexible terms: suitable for a short business trip or an extended stay. You can extend with one click — through the app or support.

live — don't just stay

fully equipped apartments with hotel-grade service

we manage every apartment ourselves

find it. book it. move in. done.

the same apartment. just without the fees.

find the perfect place

standards in every apartment

overall rating 4.9

frequently asked questions